I appreciated the fact my parking stay was flexible, as I did not know when I would be able to return to Minneapolis. He was so helpful in helping me get back on the road. Mark W went above and beyond the call of duty when I arrived back at my car and realized I had a flat tire after an extended trip. The shuttle was super fast and came within minutes of calling. This was my 1st time using off site airport parking and it was a great experience. Highly, highly recommend Shepard Road Airport Parking! I was probably the most nervous about this aspect of our travel plans and it turned out to be the one thing that went the smoothest-both times. When we got back to the garage, the driver drove around until he found my vehicle and dropped us off right next to it. It is less than 2 miles from the airport to the parking garage. He was ready and the shuttle was warm (very much appreciated as we returned from Florida to another classic MN snow storm). As we boarded the shuttle the driver asked if I was the one who called to make sure he wasn't forgetting anyone. The gentleman I spoke to on the phone immediately contacted my driver to let him know we were coming. We had to take a tram to the other terminal but it didn't take more than 10 minutes (probably would have been faster if I didn't have little legs walking with me) from the time I hung up with him to boarding the shuttle. ![]() ![]() He explained in great detail where I needed to go to find where the off site parking shuttles wait. Once we got our checked bags I called the number listed in my reservation email. Again, never parking off site before, I didn't know what to expect and was now by myself. I was nervous for my return as my 4 year old son and I came home a day earlier than everyone else. (There was not a single person in sight inside or out!) When we got to the terminal, he helped us unload our bags off the rack and made sure the airport doors were open/unlocked before he drove away. He joked with us that it was probably not even open yet. We don't fly too often and got to the airport almost 3 hours before our (6:30 am) flight. The drivers were amazing! Our driver to the airport had us laughing so hard we could barely stay in our seats. Since we made our reservations online, they were expecting us and we didn't have to wait for a shuttle to come pick us up. There is a little office with at least 1 person at all times right at the entrance/exit of the parking garage if you need any assistance. I prepaid online, but there was an option to pay by cash or card on the way out as well. Park wherever you'd like and then scan the barcode again when you return from your trip. All I had to do was scan the barcode from my reservation email at the entrance of the parking garage and gained instant access. Worth the extra few bucks knowing another snow storm was coming through while we were gone. From now on we plan to continue to use Shepard Road Parking exclusively! We chose to park in covered parking vs the lot. This was our first time leaving our vehicles somewhere vs finding someone to drop us off and pick us up, so we didn't know what to expect. ![]() ![]() If I could give 100 stars, I would! We found this place based on the cheap price and the great reviews.
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